Contact information

Contact

RAF GROUP LLC
30 North Gould St STE 4000
Sheridan, WY 82801
United States

Email: office@femi-pore.com
Phone: +1 917 730 3401

We're here for questions about your order, our products, your data, or anything else. Email is the fastest way to reach us, and we answer every message within one business day.

Customer service hours

Monday through Friday, 9:00 AM to 5:00 PM Mountain Time. Messages that arrive on weekends or holidays are answered the next business day.

What to include

If your question is about an order, please include your order number. It's in your confirmation email and starts with a #. That one detail lets us help you in a single reply instead of three.

Business information

femiPore is a brand of RAF GROUP LLC, a limited liability company registered in the State of Wyoming, United States.

Returns

Please do not send returns to the address above. It is our registered business address, not a warehouse. Email office@femi-pore.com first and we'll send you the correct return address and instructions. See our Refund Policy for the full process.